Seth Hover

I design, build and maintain technical infrastructure based on Linux/Unix and free/open-source software.

Applying my technical skills to fields that promote health, human rights, environmental justice and open access to knowledge is number one on my list of priorities.

Skills

Proficient in:

Linux/UNIX system administration (RHEL/CentOS, Debian/Ubuntu, Amazon Linux, Free/OpenBSD and many others)
Cloud computing and cloud resource management
Networking (physical/virtual)
AWS (mainly EC2, S3, VPC, Elastic Beanstalk, Route53, Cloudwatch, DynamoDB, IAM, SMS, SES)
Advanced Bash scripting
Apache & nginx administration
PostgreSQL cluster administration
Documentation
hardware/datacenter work (rack management, cabling, hardware prep and deployment)

Familiar with:

Python, Perl
SQL
Docker, Kubernetes, Helm
ESXi, HyperV
Ansible, Terraform

Experience

DevOps Engineer

BioTech Medical Software

Honolulu, HI

2017–Present

Architect and senior SRE of AWS-backed PostgreSQL database services supporting over 200 customers
Developed in-house IaC/IaaS deployment and management tools for various AWS services
Supported and improved infrastructure for medication tracking systems across 10 states/territories
Responsible for software/network security, image management/maintenance and ecosystem architecture
Oversaw 5+ internal & external documentation project overhauls to better serve customers, partners and employees
Created workflows to execute and support over 400 successful production-level PostgreSQL server migrations and upgrades
Onboarded and supported 20+ integration partner companies to expand our platform's B2B services
Acted as a final point of escalation for multiple departments including technical support, infrastructure and governmental affairs

Technical Consultant

Self-Employed

Washington State

2016

Designed and supported secure wireless network topology and hardware for internal and guest networks in high-volume commercial environments
Consulted on point-of-sale hardware purchase and installation
Managed IT services for medium-to-large scale public event production

Technical Support Shift Lead

ReadyTech Corporation

Nieuwegein, Netherlands & Oakland, CA

2012–2016

Led an international team of technical support staff during EMEA business hours
Developed internal training and documentation materials
Performed image intake and maintenance, including physical-to-virtual conversions and ground-up image design for use in private-cloud-based software training IaaS
Responsible for datacenter hardware/networking operations, documentation and support

Network Technician

OpenAccess Network Services

Bellingham, WA

2009-2011

Provided phone, email and CMS-based support for various ISP products
Responsible for datacenter and network hardware intake, configuration, testing and installation
Performed on-site installation and support of fiber, copper and wireless networking infrastructure including in hazardous conditions
Assisted in service/bandwidth provisioning, web/VPS hosting, physical colocation and light construction to deliver services

Education

Whatcom Community College

Bellingham, WA

2008–2010

Associate of Science – Computer Networking
Member of the Cybersecurity Defense Competition team

Sehome High School

Bellingham, WA

2003–2007

High School Diploma